Refund policy

Return & Refund Policy

At Zylotech, customer satisfaction is important to us.

You may request a return if you receive an item that is damaged, defective, or significantly different from the product description.

Please contact us within 7 days of receiving your order.

If your item arrives damaged, defective, or incorrect, please contact us with your order number and clear photos/videos of the item.

After reviewing your request, we will provide the appropriate solution.

If your refund is approved, the refund will be processed to your original payment method where applicable.

Processing times may vary depending on your payment provider or bank.

Products that have been used, damaged by the customer, or returned without prior approval may not be eligible for a refund.

If you have any questions regarding returns or refunds, please contact our customer support team.